Thrive aligned with your customers and suppliers as a
team with a higher purpose
We help consumer businesses define their purpose, get purpose-driven
customer and supplier feedback, and then leverage it on social media
WE BELIEVE
Why we think we can help
Companies engaged in consumer business generate up to 50% of their sales and supply through referrals.
Purpose-driven customer, supplier and employee reviews are the best way to take full advantage of this channel.
ABOUT US
Who we are
Our founder Marco Borchers is passionate about potential development, feedback-driven learning and social media sales. During his engineering studies at the Technical University of Munich, Marco built up a tutoring service, then managed the sales of an online language school and worked with high-growth startups at Salesforce.
In recent years, Marco has been deeply involved with how to leverage the Internet to help people and businesses become more human and reach their full potential.
He advises and coaches companies on sales related matters and has increasingly specialized in social feedback systems that can help companies increase their sales, supply and hiring in a sustainable way.
THE AGENCY
What we do
With this agency, we aim to offer our deep understanding of sense of purpose creation, online feedback systems, and social network selling in a consultative capacity.
For years, we've seen a trend toward a more purpose-driven economy, the Purpose Economy. Social media is growing rapidly, making it easier than ever to share personal and professional experiences. This accelerating movement offers great opportunities, but also threatens traditional business models and ways of thinking.
We want to help you deepen the identification of your customers, suppliers and employees with your company's purpose, so you can take advantage of the wave that is rolling in - as a team with a common, higher purpose.
OUR APPROACH
How we support You
Defining Purpose
To find out if we can help you, we first analyze your customer and supplier base, the feedback you currently receive, and the social media channels you use.
We then work with you to create or update your corporate purpose statement and help you document it properly.
Finally, we test and revise your statement so that your customers, suppliers and employees can best identify with it.
Boosting Feedback
Depending on your business purpose and the social media channels you want to use, we suggest a number of feedback tools that will work well for you. We will help you implement these tools and train you in their use.
We look forward to supporting you over the long term in regularly receiving purpose-driven feedback. With these stories, we create a higher sense of purpose and a shared identity for your customers, suppliers and employees.
Leveraging Social Media
We help you to select suitable social media channels and to spread the previously gained reviews there. Meaningful feedback stories are often perceived as valuable even by third, uninvolved users and thus enhance the social reputation of your company.
By effectively using feedback on social media platforms, you boost your business purpose: increasing sales, supply and hiring, as well as customer, supplier and employee motivation.